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FSRE 2 · FCA Conduct and Consumer Duty
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FCA Conduct and Consumer Duty

The four Consumer Duty outcome areas, the three cross-cutting rules, when it came into force, and how it differs from the previous Treating Customers Fairly (TCF) regime.

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FCA Conduct and Consumer Duty

2.3.1 – 2.3.2 The 11 Principles and Evolution

Question 3

True or false?

2.3.1 – 2.3.2 The 11 Principles and Evolution

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COBS 21: Acting Honestly, Fairly and Professionally

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The Consumer Duty: A Higher Standard

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Implementation and Scope

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What the exam tests

The four Consumer Duty outcome areas, the three cross-cutting rules, when it came into force, and how it differs from the previous Treating Customers Fairly (TCF) regime.

Question 8

True or false?

The four Consumer Duty outcome areas, the three cross-cutting rules, when it came into force, and how it differs from the previous Treating Customers Fairly (TCF) regime

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Additional notes