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ASEW · Encouraging Client Communication
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Encouraging Client Communication
Specific techniques for keeping clients talking, and why this is important in the fact find.
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Key points
Question 3
Which term matches: "encouraging clients to give fuller, richer information"
Question 4
What does "Minimal encouragers" mean?
Question 5
Match each term in "Key points" to its meaning
Tap a term, then tap its matching definition.
Question 6
Fill in the blank
______ — Most powerful tool; resist filling silence; client will continue
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What the exam tests
Specific techniques for keeping clients talking, and why this is important in the fact find.
Question 8
True or false?
Specific techniques for keeping clients talking, and why this is important in the fact find