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ASEW · Professional Assertiveness
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Professional Assertiveness
The three behavioural styles, why assertiveness is the most effective, and when advisers need to be assertive.
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Key points
Question 3
Which term matches: "Expressing your views, needs and boundaries clearly and respectfully, without"
Question 4
What does "Passive" mean?
Question 5
Match each term in "Key points" to its meaning
Tap a term, then tap its matching definition.
Question 6
Fill in the blank
______ — Dominate; disregard others’ views; pressure clients
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What the exam tests
The three behavioural styles, why assertiveness is the most effective, and when advisers need to be assertive.
Question 8
True or false?
The three behavioural styles, why assertiveness is the most effective, and when advisers need to be assertive