Which term matches: "Understanding and sharing the feelings of another person — not the same as sympathy"

What does "Sympathy" mean?

Match each term in "Key points" to its meaning

Tap a term, then tap its matching definition.

Fill in the blank

______ — Acknowledge the client’s emotional situation; make them feel understood before problem-solving Why empathy matters:

True or false?

Difference between empathy and sympathy, why empathy builds better client relationships, and the risk of over-empathy